Help Center
Period Pads FAQ
Some of the big differences between reusable pads and disposable pads are:
- You do not throw away reusable pads.
- Cloth pads feature wings that snap and secure your pad into place. There is no adhesive portion like with disposable pads.
- Cloth pads actually tend to "breath" better because they aren't made of plastic, this makes them much more comfortable.
- You can expect to have more fun with cloth pads because you can choose between a variety of colors & prints to match your personality.
While it’s a personal choice, there are several good reasons for switching to reusable pads. You can:
- Keep thousands of disposable feminine hygiene products out of our landfills.
- Save money every month by not having to buy disposable pads.
- Experience the comfort of wearing soft, non-synthetic fabrics next to your body.
- Have less exposure to potentially unhealthy chemicals.
- Never again deal with an adhesive wing getting stuck in the wrong place.
You will want an assortment of pads in your stash to cover your entire menstrual cycle. The number of pads that you'll need will vary based on how long your cycle lasts and the heaviness of your flow. We recommend about a dozen pads, give or take.
One example would be:
- Three to six panty-liners.
- Six to twelve daily pads
- One to three overnight pads
The most convenient way to wash your pads is to put them in the washing machine. Wash on cold or warm settings, always avoid hot water because this can set blood stains into them. You can either air dry the pads or tumble dry on the low setting. A wet bag is super helpful to store your dirty pads in until laundry day.
Many women will soak their pads in cold water before washing them in the washing machine, especially if there is dry blood stains on them. If your washing machine has a pre-wash setting, this would be a great alternative to soaking them.
Another option is to hand wash the pads, in this scenario you would want to pre-soak the pads to make the washing process easier. If you do choose to soak the pads, make sure to change the soak water on a daily basis. When wash day arrives, rinse the pads in cold water until the water runs clear, then gently scrub them to get them clean.
You can use your regular laundry detergent that you normally use to wash your pads. Avoid fabric softeners because this can make the pads less absorbent. Avoid bleach as well because this can break down the material and also interfere with absorbency.
Help Center
Please allow 2 - 5 business days of processing and production time for your order to ship out.
Our average shipping time after processing is about 10-25 days. International shipping can take up to 40 days in some circumstances.
There are certain situations that are out of our control including mail carrier response to COVID-19, as a result we will work with you on a case by case basis to ensure that you are satisfied with your order.
We provide tracking for every order. Tracking will be available once your product is shipped. It can take 5-7 business days for your tracking number to update. Individual products will be shipped from different fulfillment centers around the globe based on availability.
We offer free exchanges/returns on every order within 30 days of receiving your package. Our return policy lasts for 30 days after the item is marked as delivered for damage or faulty goods. If you are unhappy with your order or you have received a faulty item, please reach out to us at support@clothqueen.com and we will be able to assist you.
If you have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email at support@clothqueen.com. If the address is wrong, we can correct this within 24 hours.
We do package and ship every item with extra care. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.
If this happens to you, please contact support@clothqueen.com with:
- Your order number.
- A picture of the damaged product.
Once received, we'll be happy to send out another free of charge.
If we still haven't managed to answer your question please feel free to contact us and we will do our best to reply within 24 hours :) support@clothqueen.com